Last Updated: October 7, 2024

CloudXShift (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.cloudxshift.com, and when you use our cloud consulting services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: Name, email address, phone number, and any other details you provide when contacting us or filling out forms.
• Billing Information: Payment information such as credit card numbers or bank account details provided when purchasing our services.
• Technical Data: Information about your computer or mobile device, including your IP address, browser type, and operating system.
• Usage Data: Information on how you navigate and interact with our website, such as pages visited, time spent on our site, and links clicked.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver our cloud consulting and related services as requested by you.
• Customer Support: To provide customer service and respond to your inquiries.
• Payment Processing: To process transactions for services purchased.
• Improving Our Website: To understand how users interact with our website and to improve user experience.
• Marketing: To send you promotional materials and updates if you have opted in to receive these communications.
• Compliance: To comply with legal obligations and protect the rights and safety of CloudXShift and our customers.

3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with third-party vendors who help us operate our business (e.g., payment processors, hosting providers).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to store information. We may use cookies to:

• Keep you logged into your account.
• Track how users interact with our site.
• Remember your preferences and settings.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent, but some parts of our website may not function properly without cookies.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Data Protection Rights

Depending on your location, you may have certain rights under data protection laws, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can ask us to correct or update your personal data if it is inaccurate or incomplete.
• Deletion: You can request that we delete your personal data in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal data.
• Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection: You can object to the processing of your personal data in certain situations.

To exercise these rights, please contact us using the contact details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of those websites before submitting any personal data.

9. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

CloudXShift
Email: support@cloudxshift.com
Phone: +91 7838865122